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Privacy Policy

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

By Email:  boundbatch@gmail.com

By Mail: Bound Batch

5098 Kenwood Court

Newburgh, IN 47630

USA

​

Last Updated: October 14, 2025

This Privacy Policy describes how Bound Batch (referred to as "Company," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, make a purchase from, or otherwise use our website, www.boundbatch.com (the "Site").

Information We Collect

We collect several types of information from and about users of our Site, including information that may be considered "Personal Information" (data that can identify you directly or indirectly).

 

A. Information You Provide to Us

 

We collect Personal Information you provide to us directly, such as when you:

  • Make a purchase.

  • Create an account.

  • Subscribe to our newsletter or marketing communications.

  • Contact us for customer support or product inquiries.

  • Submit product reviews or other user-generated content.

The types of Personal Information we collect may include:

  • Contact Information: Name, billing address, shipping address, email address, and phone number.

  • Account Information: Username, password, and account preferences.

  • Financial Information: Payment details (such as credit card numbers or PayPal information), which are generally processed by secure, third-party payment processors (see Section 3).

  • Skincare Profile/Preferences: Information related to your skin type, concerns, product usage, or beauty routines, which you may voluntarily provide to receive personalized recommendations.

 

B. Information We Collect Automatically

 

When you access and use the Site, we may automatically collect certain information about your device and browsing activity:

  • Log Data: Internet Protocol ("IP") address, browser type, Internet Service Provider ("ISP"), referring/exit pages, operating system, date/time stamps, and clickstream data.

  • Usage Data: Information about how you interact with our Site, such as the pages you view, the products you search for, and the time spent on those pages.

  • Location Data: General location information derived from your IP address.

 

C. Cookies and Tracking Technologies

 

We and our third-party partners use cookies, web beacons, and similar tracking technologies to collect and track activity on our Site.

  • Cookies are small text files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

  • We use these technologies for essential site functionality (e.g., keeping items in your shopping cart), performance/analytics (e.g., understanding visitor traffic), and targeted advertising.

How We Use Your Information

We use the Personal Information we collect for various purposes, primarily to provide, maintain, and improve our services, including:

  • To Fulfill Orders: To process your transactions, complete your orders, prepare, and ship your natural skincare products.

  • Account Management: To manage your user account, including order history and saved preferences.

  • Customer Service: To respond to your inquiries, questions, and provide effective customer support.

  • Marketing and Promotions (with your consent): To send you newsletters, promotional emails about our natural products, and offers we think you'll like. You can opt-out at any time.

  • Personalization: To tailor your shopping experience, including showing you product recommendations based on your preferences.

  • Analytics and Improvement: To monitor and analyze trends, usage, and activities in connection with our Site to improve its performance, design, and product offerings.

  • Security and Fraud Prevention: To protect the security and integrity of our Site and prevent fraudulent transactions.

Sharing Your Personal Information

We will not sell, rent, or trade your Personal Information to third parties for their independent marketing purposes. We share your Personal Information only with the following types of third parties for the purposes described:

  • Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as:

    • Payment Processors (e.g., Stripe, PayPal) to process secure payments.

    • Shipping/Fulfillment Providers (e.g., USPS, FedEx) to deliver your orders.

    • Marketing/Email Providers (e.g., Mailchimp, Klaviyo) to send you our marketing communications.

    • Analytics Providers (e.g., Google Analytics) to help us understand Site usage.

  • Legal Requirements: We may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent a security or fraud-related issue.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your Personal Information:

  • Access/Disclosure: You have the right to request access to the Personal Information we hold about you.

  • Correction: You have the right to request that we correct any inaccurate information we hold about you.

  • Deletion/Erasure ("Right to be Forgotten"): You have the right to request the deletion of your Personal Information, subject to certain legal exceptions (e.g., transaction record keeping).

  • Opt-out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails.

To exercise any of these rights, please submit a request to us using the contact information provided below. We may need to verify your identity before fulfilling your request.

Data Security

The security of your Personal Information is important to us. We implement a variety of security measures, including the use of Secure Socket Layer (SSL) encryption technology and other industry-standard measures, to maintain the safety of your personal data.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

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